Operational Prerequisite · Process Automation

Manual handoffs are where margin disappears.

We automate order routing, inventory allocation, approvals, and document generation -- eliminating the manual work that slows your operation and creates errors.

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The Problem

Manual Processes Are Bleeding Margin

Order entry rekeyed from emails and PDFs into ERP -- 15-20 minutes per order
Invoice discrepancies from manual pricing lookups and contract mismatches
Inventory allocation done in spreadsheets because the ERP can\u2019t handle multi-warehouse logic
Approval workflows running through email chains with no audit trail or SLA tracking
What We Deliver

Service Scope

01

Automate order capture from EDI, email, portal, and phone channels into your ERP. Validation rules catch errors before they become shipment problems.

02

Match POs to invoices automatically, route exceptions for approval, and eliminate manual three-way matching. Reduce days payable outstanding and capture early-pay discounts.

03

Rules-based inventory allocation across warehouses, channels, and customer tiers. Replace spreadsheet-based allocation with governed, auditable logic.

04

Digital approval workflows with role-based routing, escalation rules, and SLA tracking. Every decision is logged and auditable.

05

Auto-generate quotes, sales orders, pick tickets, BOLs, and invoices from ERP data. Branded, accurate, and delivered to the right channel automatically.

06

Automated exception detection and routing -- backorders, pricing mismatches, credit holds, and shipping delays surfaced to the right person immediately.

How We Work

Engagement Process

01
Process Mapping

Document current-state workflows with swim lanes, handoff points, cycle times, and error rates. Identify the top automation candidates by ROI.

02
Automation Design

Design target-state automated workflows with business rules, exception handling, and integration points. Define governance and monitoring requirements.

03
Build & Integrate

Implement automations connecting your ERP, WMS, CRM, and communication systems. Iterative delivery with testing at each milestone.

04
Test & Validate

End-to-end testing with real transaction data. Validate happy paths and exception paths. User acceptance before go-live.

05
Deploy & Monitor

Phased rollout with KPI dashboards tracking automation rates, error reduction, and cycle time improvements. Tune rules based on real production data.

Common Questions

Frequently Asked Questions

Work with Metrotechs

Every engagement starts with an assessment.

Not a proposal. Not a sales call. We tell you what we find, not what you want to hear. The Launchpad assessment maps your operation before any software work begins.

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