Assess the need
Capture operating evidence, constraints, and the outcomes that matter.
Supply Chain Digital Transformation
Launchpad
Your project.
One shared plan.
The platform Metrotechs uses to assess, plan, and govern your supply chain visibility project—or a broader digital transformation when needed.
For U.S. mid-market manufacturers.
Assess. Plan. Govern.
Keep the work connected.
Bring operating evidence, project decisions, and responsibilities into one shared workspace.
Plan the work
Agree priorities, dependencies, responsibilities, and acceptance criteria.
Govern progress
Keep decisions, changes, responsibilities, and evidence with the plan.
How shared evidence keeps the project connected
The finding loses its context.
An assessment identifies a broken handoff, but the supporting records and unanswered questions remain scattered across files.
Nobody can see the next dependency.
A system change moves ahead before the process owner, required connection, or employee preparation is ready.
Go-live becomes the finish line.
The software is available, but leaders still need evidence that people can perform the task and handle its exceptions.
Your project Roadmap
A plan grounded
in your operation.
Metrotechs reviews the findings with your team and develops a Roadmap for the agreed scope.
- Clear priorities and dependencies
- Named owners and decision points
- Agreed evidence for acceptance
Project Roadmap
Findings
- Operating needs and goals
- Current state and constraints
- Key inputs and evidence
Priorities
- Agreed outcomes
- Sequence and dependencies
- Scope and acceptance criteria
Responsibilities
- Internal teams and owners
- Metrotechs and client roles
- Decision points and participation
Decisions
- Options evaluated
- Decisions made and owners
- Required approvals
The questions behind your project Roadmap
Your Roadmap connects assessment findings to the agreed priorities, dependencies, responsibilities, decisions, and evidence for acceptance.
Where are we now?
Establish how people perform the task today, the time and exceptions involved, and the processes, systems, records, constraints, and evidence gaps behind it.
Daily work
Follow a real order, its handoffs, and the exceptions people resolve.
Operating evidence
Locate the source records and check where definitions or updates disagree.
Constraints
Understand production commitments, available staff, and investment priorities.
What needs to change?
Define the target operation through Enterprise Architecture: what to retain, improve, connect, configure, or develop, with trusted data, clear responsibilities, and controls appropriate to the approved work.
People & process
Agree responsibilities, decisions, and the working practices to preserve or change.
Systems & data
Compare retaining, improving, connecting, buying, or developing against the need.
Operating controls
Define the task, source evidence, access, employee review, and acceptance criteria.
How do we get there?
Sequence dependencies, investment decisions, milestones, testing, and cutover. Plan communication, training, employee practice, and adoption alongside implementation.
Dependencies
Agree supplier-date ownership before connecting the update.
People & practice
Plan testing and training around production commitments.
Acceptance
Check the complete handoff and its exceptions.
Who is responsible?
Assign work to Metrotechs, client process owners, and providers. Establish decision authority, required resources, and ongoing operating ownership.
Metrotechs
Assemble and lead the delivery team and coordinate the approved work.
Your leaders
Retain business authority, investment decisions, and operating ownership.
Providers
Deliver assigned work and manage their own people and resources.
How will we know it works?
Agree business outcomes, technical checks, and operating demonstrations. Compare evidence quality, total task time, errors, and ongoing cost with the baseline. Your authorized leaders accept the agreed work.
Baseline
Compare the changed task with how the work performs today.
Operating tests
Check ordinary work, exceptions, permissions, and employee practice.
Business acceptance
Your authorized leaders review the evidence against agreed requirements.
Software, Cloud, Data, and AI follow the approved requirements. Compare retaining or improving existing systems with configuration, integration, a suitable product, or custom development. Sequence work around cost, dependencies, production commitments, and staff capacity.
Explore the engineering capabilitiesHow Order-to-Door™ supports the assessment
Order-to-Door™ is built into Launchpad. Promise, Orchestrate, Deliver, and Sustain cover ten operating stages, including demand, quoting, production, delivery, service, and improvement.
Use the framework to examine handoffs relevant to your project. A focused service can have its own assessment and Roadmap; a broader transformation is available when your business needs it.
Explore the Order-to-Door™ frameworkStart with the right scope
One service. Or a broader transformation.
A Manufacturing Visibility project can have its own assessment and Roadmap. Expand the scope when your business needs it.
How responsibilities and project decisions work
Metrotechs leads the agreed work. Your leaders decide priorities, investment, changes, and acceptance, retaining business authority and operating ownership. Providers deliver assigned work and manage their own resources, including their staffing.
Metrotechs
Lead assessment, the project Roadmap, and approved delivery through implementation, training, adoption, and acceptance. We can develop and integrate solutions alongside appropriate providers.
Your business
Share operating knowledge, confirm priorities, assign business owners, and make decisions. Leaders support the changes; employees help test, learn, and use them. You approve or deny requests and accept results.
Implementation providers
Carry out their assigned technical work, manage their own people, and report progress, issues, and requests. We coordinate their work with your team and the approved Roadmap.
Follow a material delay from finding to accepted change
For example, a supplier confirms a late component while production and sales still show the earlier date.
Finding
Material receipt dates do not match supplier updates.
Agreed work
Connect supplier updates and agree ownership.
Client decision
Approve the approach, investment, and timing.
Acceptance evidence
Check the changed handoff and exceptions in practice.
Assess the missing handoff
A supplier confirms a late component, but production and sales still show the earlier date. Using Order-to-Door™, we trace the confirmation, material allocation, production schedule, and affected orders. We record the evidence, conflicting updates, and responsible owners in Launchpad.
Plan the connected changes
We create the Roadmap in Launchpad around the finding: agree who maintains the supplier update, connect it to affected work, define exception decisions, and plan training and tests across purchasing, planning, production, warehouse, and sales. Dependencies, responsibilities, investment, and acceptance requirements stay with the plan.
Approve the response
Your leaders approve or deny the proposed change. We record the decision and update the Roadmap in Launchpad, including the agreed responsibilities and sequence, so providers and internal owners work from the same plan.
Review the evidence
The delivery team tests the complete handoff, including conflicting or missing updates. Employees practice finding affected orders and agreeing a response before a customer commitment changes. Your leaders review the evidence against the agreed requirements before accepting the milestone.
People retain decision authority. The agreed tests, employee practice, and operating evidence determine acceptance.
Get started
Choose the right starting point.
Preliminary intake
A free starting point to describe your needs and receive a preliminary Readiness Snapshot.
Start preliminary intakeScoped project engagement
Work with Metrotechs on a client-specific Roadmap and agreed project governance.
Discuss Your ProjectWhat Free intake and a scoped engagement include
Free intake provides a preliminary Readiness Snapshot. A project-specific Roadmap and ongoing governance are part of a paid engagement led by Metrotechs. Completing Free intake does not activate that engagement.
Research and controlled access behind your Roadmap
Launchpad runs on AWS infrastructure. Metrotechs combines your operating evidence, manufacturing systems knowledge, and current research before reviewing findings with you. We assess the handoffs within your agreed project scope.
Manufacturing systems knowledge
Relevant manufacturing and systems information supports our review of ERP, data, integration, and operating choices.
Current technology research
Research includes checks against current official product information. We examine capabilities, versions, and integration constraints before relying on them.
Your operating evidence
We examine your records, process knowledge, permissions, and constraints, including the production-data sources and handoffs behind the problem. Launchpad keeps findings and responsibilities with the Roadmap; it is the engagement workspace, not a factory monitoring or equipment-control system.
Reviewed findings
Metrotechs reviews research alongside your operating evidence. Sources, assumptions, unresolved questions, and decisions inform the Roadmap we create and manage in Launchpad.
Controlled access
Organization-scoped access controls participation in project workspaces. Integration credentials are encrypted, and connections use configured permissions.
Client-specific decisions
We compare retaining, improving, buying, configuring, integrating, or developing against the operating task, approved business outcomes, and requirements your team needs to meet. A process improvement or integration can be the complete solution.
Connections to your systems and project tools
Launchpad’s registry includes 11 connector types for delivery coordination, notifications, and operating evidence. We assess the systems you have, confirm supported capabilities and access, and configure the connections the engagement needs.
Coordinate delivery
Configured connectors for Jira Cloud, monday.com, and Asana can send assigned tasks, status changes, and escalation events to the project tools your providers use. We agree the connection and field mappings around the Roadmap.
Notify people
Slack and WhatsApp connectors can route selected governance updates to configured channels or recipients. Launchpad also keeps notifications in the workspace, so participants can see which work or decision needs attention.
Review operating results
Business-system connectors include Odoo, Salesforce, Shopify, WooCommerce, and OroCommerce. We define the supported metrics, access, baselines, and targets relevant to your engagement, then use that evidence to review progress.
Your Roadmap determines what needs to connect. We agree field mappings, permissions, supported measures, and access. A Zapier / n8n connector can forward selected governance events to configured webhooks.
Project coordination and operating improvements
Keep commitments visible
Named owners, due dates, milestones, and reported blockers show what needs attention. Project review includes configured governance reminders and provider check-ins within agreed permissions. Automated overdue notifications prompt the responsible participants.
Bring issues into the plan
Providers and process owners report progress, dependencies, and requests against assigned work. Risk and change analysis helps Metrotechs examine the impact and prepare options for a decision. The recorded issue and decision give participants a common reference for the agreed response.
Keep decisions with your leaders
Your leaders review the evidence and approve or deny requests. Metrotechs coordinates the agreed response and checks delivery against the approved requirements and acceptance criteria.
Launchpad automatically notifies participants about overdue work. Providers can report an issue or request a decision; the client is notified and can approve or deny requests. We review the impact, coordinate the response, and keep approved changes connected to the Roadmap.
Evaluate the operating benefit
Compare task time, corrections, and the quality of the result with the current process. A focused improvement can move forward while wider changes are phased around production, investment, and staff capacity.
Your operating applications are selected, implemented, and evaluated through the approved Roadmap. Launchpad coordinates the engagement.
When Launchpad fits your operation
Launchpad fits when quoting, production, inventory, fulfillment, delivery, or service depends on disconnected information and decisions.
- Customer commitments cross teams and systems
- Order, inventory, or delivery records disagree
- An operating improvement needs evidence and evaluation
- Process and system changes need owners, training, and practice
- Decisions and progress need ongoing governance
Start with the project you need.
Agree the scope. Build a practical plan. Keep progress visible.