Data Analytics · Self-Service

Let your team answer their own data questions.

Every ad-hoc report request that goes through IT takes 1\u20132 weeks. By the time the report arrives, the question has changed. Self-service reporting gives your team direct access to governed data models so they can build reports, explore data, and answer questions themselves \u2014 without waiting, and without creating conflicting numbers.

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The Problem

Every Report Requires an IT Request and a 2-Week Wait

Business users submit report requests to IT and wait 1\u20132 weeks for delivery
Users build their own reports from raw data exports \u2014 creating conflicting numbers across departments
The same report gets rebuilt every month because there\u2019s no reusable, governed data layer
IT spends 30%+ of time building and maintaining ad-hoc reports instead of strategic work
What We Deliver

Service Scope

01
Governed Data Models

Business-friendly data models with pre-defined metrics, dimensions, and relationships. Users explore data within a governed framework so every report uses the same definitions \u2014 no conflicting numbers.

02
Drag-and-Drop Report Building

Intuitive report builder that lets business users create visualizations, tables, and dashboards without writing SQL or calling IT. Filter, drill down, and pivot on any dimension.

03
Scheduled & Shared Reports

Users can schedule reports for automatic delivery and share with their team. Monthly inventory reviews, weekly sales summaries, and daily production reports \u2014 automated and consistent.

04
Row-Level Security

Users see only the data they\u2019re authorized to access. Sales reps see their accounts, plant managers see their facility, executives see everything. One model, many views.

05
Data Exploration & Ad-Hoc Analysis

Explore data freely within the governed model \u2014 ask new questions, discover patterns, and test hypotheses without waiting for a new report to be built.

06
Training & Enablement

Role-based training for different user types \u2014 executives who need to read dashboards, managers who build reports, and analysts who explore data. Each audience gets the skills they need.

How We Work

Engagement Process

01
User Needs Assessment

Identify the report consumers, their most common questions, current data sources, and pain points. Prioritize the data models and reports that deliver the most value.

02
Data Model Design

Design governed data models in your BI platform with business-friendly naming, pre-calculated metrics, and appropriate security. Users interact with concepts they understand, not database tables.

03
Platform Setup & Configuration

Configure the self-service environment \u2014 user roles, security, workspaces, and publishing rules. Set guardrails that prevent data chaos while enabling exploration.

04
Training & Rollout

Role-based training for each user group. Seed the environment with starter reports and templates. Provide ongoing support as users build confidence and capability.

Common Questions

Frequently Asked Questions

Work with Metrotechs

Every engagement starts with an assessment.

Not a proposal. Not a sales call. We tell you what we find, not what you want to hear. The Launchpad assessment maps your operation before any software work begins.

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