What leaders see
The project looks like a software or configuration issue.
Vendors, modules, timelines, and budgets dominate the conversation while the business outcome, AI fit, and operating record remain unresolved.
ERP Integration
Keep orders, inventory, customers, and financials moving as one business. ERP is valuable only when the rest of the business can depend on it. We design the ownership, timing, controls, recovery paths, and monitoring behind each connection so information reaches the right people and systems without creating another invisible layer of risk.
01
The Business Problem
ERP-connected data problems usually begin before AI or workflow delivery. The organization chooses software or modules before it has settled workflow fit, data ownership, integration boundaries, and launch decision rights.
What leaders see
Vendors, modules, timelines, and budgets dominate the conversation while the business outcome, AI fit, and operating record remain unresolved.
What is actually happening
Processes, master data, exceptions, reports, and handoffs do not yet agree on what the ERP must own and what it should not.
What gets worse
Customizations pile up, launch risk rises, reporting trust drops, and the ERP becomes harder to connect to AI after launch.
02
What Changes
ERP is valuable only when the rest of the business can depend on it. We design the ownership, timing, controls, recovery paths, and monitoring behind each connection so information reaches the right people and systems without creating another invisible layer of risk.
Document every system that touches your ERP — inbound and outbound data flows, frequency, format, and business criticality. You cannot govern what you have not mapped.
Design the integration layer — direct API, middleware platform, or hybrid — based on volume, latency requirements, and system capabilities. Choose the right pattern for each connection.
Define the data contract for every integration: field mapping, validation rules, error handling, retry logic, and SLA. Both systems agree on the contract before development starts.
Implement EDI/AS2 connections for customer and supplier transactions — 810, 850, 855, 856, 997. Compliance testing, trading partner onboarding, and error monitoring included.
Determine which integrations need real-time processing and which can run on schedule. Not everything needs to be real-time — but inventory, pricing, and order status usually do.
Integration monitoring with dashboards, error alerting, and automated retry. When an integration fails, the right person knows immediately — not when the warehouse calls asking about missing orders.
03
How It Fits Your Operations
Related Foundations
Follow the dependencies behind this service instead of treating it as an isolated project.
Plan hosting, continuity, security, recovery, and operating ownership around the ERP workload.
Explore next stepTurn ERP and adjacent system records into governed reporting, integration, and AI-ready data.
Explore next stepAssess readiness, dependencies, risk, architecture, and implementation order before engineering begins.
Explore next stepLaunchpad Before Engineering
Launchpad assesses the business and turns discovery into priorities, risks, readiness, architecture, and an implementation Roadmap. Metrotechs then engineers and supports the approved solution.
04
Delivery sequence
ERP is valuable only when the rest of the business can depend on it. We design the ownership, timing, controls, recovery paths, and monitoring behind each connection so.
Inventory all current and required integrations. Document data flows, volumes, frequencies, and business owners. Identify gaps and fragile connections.
Design the target integration architecture — middleware selection, API strategy, data contracts, and error handling patterns. Document everything before build starts.
Develop integrations in priority order with unit testing and integration testing at each milestone. EDI compliance testing with trading partners included.
Test the full data flow from source to ERP to downstream systems with real transaction data. Validate round-trip accuracy and timing under production-like volume.
Deploy with monitoring dashboards, alerting rules, and runbook documentation. Handoff to your team with training on troubleshooting and common failure patterns.
05
FAQ
Straight answers to what operators ask before committing budget to this work.
We choose the pattern from the business requirement: record ownership, volume, timing, recoverability, auditability, security, and the number of systems involved. Direct APIs, middleware, events, and scheduled exchange are options; none is the default for every connection.