What leaders see
People reconcile the same records repeatedly.
Orders, inventory, production, quality, and shipment status move through exports, re-entry, calls, and side files.
Manufacturing · ERP Integration
Your employees should not be the integration layer. When manufacturing teams copy orders, inventory, production, customer, and financial information between systems, routine work becomes slow and unreliable. We define record ownership first, then engineer the interfaces, recovery paths, controls, and monitoring the operating flow requires.
01
The Business Problem
Integration problems begin when systems exchange fields without agreement about the operating record, timing, ownership, validation, recovery, and exception response.
What leaders see
Orders, inventory, production, quality, and shipment status move through exports, re-entry, calls, and side files.
What is actually happening
Identifiers, source ownership, timing, validation, monitoring, and recovery differ across systems and organizations.
What gets worse
Point-to-point fixes multiply while failures become harder to detect, explain, assign, and recover.
02
What Changes
When manufacturing teams copy orders, inventory, production, customer, and financial information between systems, routine work becomes slow and unreliable. We define record ownership first, then engineer the interfaces, recovery paths, controls, and monitoring the operating flow requires.
Document every system that touches your ERP — inbound and outbound data flows, frequency, format, and business criticality. You cannot govern what you have not mapped.
Design the integration layer — direct API, middleware platform, or hybrid — based on volume, latency requirements, and system capabilities. Choose the right pattern for each connection.
Define the data contract for every integration: field mapping, validation rules, error handling, retry logic, and SLA. Both systems agree on the contract before development starts.
Implement EDI/AS2 connections for customer and supplier transactions — 810, 850, 855, 856, 997. Compliance testing, trading partner onboarding, and error monitoring included.
Set exchange timing from the business decision, source-system limits, transaction volume, tolerance for stale data, and recovery requirement instead of defaulting every connection to real time.
Monitor acknowledgments, latency, validation failures, retries, reconciliations, and unresolved exceptions so the accountable owner can respond before downstream work depends on a missing record.
03
How It Fits Manufacturing
Related Services and Planning
Follow the dependencies behind this service instead of treating it as an isolated project.
Expose approved records and transactions through permissioned customer, supplier, and partner experiences.
Explore next stepReconcile connected records into dependable operating measures, status, and decisions.
Explore next stepRoute the actions and exceptions that connected systems reveal.
Explore next stepNew material work begins in Launchpad so Metrotechs can validate the operating need, evidence, feasibility, architecture direction, and sequence before engineering begins.
Explore next stepStart With the Manufacturing Objective
Metrotechs determines what the operation actually requires before selecting technology. New material work begins in Launchpad so the evidence, feasibility, architecture direction, priorities, and sequence can be validated before engineering begins.
04
Delivery sequence
When manufacturing teams copy orders, inventory, production, customer, and financial information between systems, routine work becomes slow and unreliable. We define record.
Inventory all current and required integrations. Document data flows, volumes, frequencies, and business owners. Identify gaps and fragile connections.
Design the target integration architecture — middleware selection, API strategy, data contracts, and error handling patterns. Document everything before build starts.
Develop integrations in priority order with unit testing and integration testing at each milestone. EDI compliance testing with trading partners included.
Test the full data flow from source to ERP to downstream systems with real transaction data. Validate round-trip accuracy and timing under production-like volume.
Deploy with monitoring dashboards, alerting rules, and runbook documentation. Handoff to your team with training on troubleshooting and common failure patterns.
05
FAQ
Straight answers to what manufacturing leaders ask before committing budget to this work.
We choose the pattern from the business requirement: record ownership, volume, timing, recoverability, auditability, security, and the number of systems involved. Direct APIs, middleware, events, and scheduled exchange are options; none is the default for every connection.