Services

ERP Integration

ERP Integration Architecture

Keep orders, inventory, customers, and financials moving as one business. ERP is valuable only when the rest of the business can depend on it. We design the ownership, timing, controls, recovery paths, and monitoring behind each connection so information reaches the right people and systems without creating another invisible layer of risk.

01

The Business Problem

Disconnected systems turn routine work into exception management.

ERP-connected data problems usually begin before AI or workflow delivery. The organization chooses software or modules before it has settled workflow fit, data ownership, integration boundaries, and launch decision rights.

01

What leaders see

The project looks like a software or configuration issue.

Vendors, modules, timelines, and budgets dominate the conversation while the business outcome, AI fit, and operating record remain unresolved.

02

What is actually happening

The operating record is not agreed on.

Processes, master data, exceptions, reports, and handoffs do not yet agree on what the ERP must own and what it should not.

03

What gets worse

Workarounds become permanent architecture.

Customizations pile up, launch risk rises, reporting trust drops, and the ERP becomes harder to connect to AI after launch.

02

What Changes

What ERP Integration Architecture includes.

ERP is valuable only when the rest of the business can depend on it. We design the ownership, timing, controls, recovery paths, and monitoring behind each connection so information reaches the right people and systems without creating another invisible layer of risk.

01

Integration Landscape Mapping

Document every system that touches your ERP — inbound and outbound data flows, frequency, format, and business criticality. You cannot govern what you have not mapped.

02

API & Middleware Architecture

Design the integration layer — direct API, middleware platform, or hybrid — based on volume, latency requirements, and system capabilities. Choose the right pattern for each connection.

03

Data Contract Definition

Define the data contract for every integration: field mapping, validation rules, error handling, retry logic, and SLA. Both systems agree on the contract before development starts.

04

EDI Implementation

Implement EDI/AS2 connections for customer and supplier transactions — 810, 850, 855, 856, 997. Compliance testing, trading partner onboarding, and error monitoring included.

05

Real-Time vs. Batch Optimization

Determine which integrations need real-time processing and which can run on schedule. Not everything needs to be real-time — but inventory, pricing, and order status usually do.

06

Monitoring & Alerting

Integration monitoring with dashboards, error alerting, and automated retry. When an integration fails, the right person knows immediately — not when the warehouse calls asking about missing orders.

03

How It Fits Your Operations

How ERP Integration Architecture fits your operation.

ERP-connected operating recordWhich records AI can trust, which workflows should change, and which ERP connections truly need custom work.
Governance dependencyThe operating record has to fit the real workflow before integrations, reports, workflow automation, or AI get built on top.
Records that must line up
customers
products
BOMs
inventory
vendors and financial records

What Launchpad defines before engineering begins

  • What the business needs to change and why.
  • Which systems, records, risks, and readiness gaps shape the work.
  • What should be built, how it fits the architecture, and in what order.

Related Foundations

What to evaluate next.

Follow the dependencies behind this service instead of treating it as an isolated project.

Launchpad Before Engineering

Decide what to build and in what order.

Launchpad assesses the business and turns discovery into priorities, risks, readiness, architecture, and an implementation Roadmap. Metrotechs then engineers and supports the approved solution.

Metrotechs designs, builds, integrates, and supports the approved solution.
Launchpad keeps priorities, risks, owners, decisions, and delivery governance connected.

04

Delivery sequence

How Metrotechs delivers ERP Integration Architecture.

ERP is valuable only when the rest of the business can depend on it. We design the ownership, timing, controls, recovery paths, and monitoring behind each connection so.

01

Integration Discovery

Inventory all current and required integrations. Document data flows, volumes, frequencies, and business owners. Identify gaps and fragile connections.

02

Architecture Design

Design the target integration architecture — middleware selection, API strategy, data contracts, and error handling patterns. Document everything before build starts.

03

Build & Test

Develop integrations in priority order with unit testing and integration testing at each milestone. EDI compliance testing with trading partners included.

04

End-to-End Validation

Test the full data flow from source to ERP to downstream systems with real transaction data. Validate round-trip accuracy and timing under production-like volume.

05

Production & Monitoring

Deploy with monitoring dashboards, alerting rules, and runbook documentation. Handoff to your team with training on troubleshooting and common failure patterns.

05

FAQ

Questions that usually decide the scope.

Straight answers to what operators ask before committing budget to this work.

We choose the pattern from the business requirement: record ownership, volume, timing, recoverability, auditability, security, and the number of systems involved. Direct APIs, middleware, events, and scheduled exchange are options; none is the default for every connection.