Demand and Channel Entry
Turn customer, dealer, portal, forecast, and market demand into a governed input to the operating flow.
Supply Chain Digital Transformation
Improve the supply chain behind every customer promise.
Metrotechs helps mid-market manufacturers improve the processes, systems, information, and handoffs from commitment through delivery and service.
Explore ServicesConnected people · systems · information · real outcomesFrom commitment through delivery and service
Customer promise
Suppliers
Production
Delivery
The Order-to-Door™ Flow
One operating flow. Four service categories.
A connected supply chain turns customer demand into lasting relationships. The four categories contain ten Order-to-Door™ services that follow the work from the first commitment through delivery, service, and improvement.
01
Supply chain servicesPromise
Turn demand into an executable commitment with the right products, terms, approvals, and expectations.
Customer, Account, Contract, and Compliance Validation
Validate the account, terms, credit, tax, compliance, and approval conditions behind the commitment.
Configure, Price, and Quote
Align product, configuration, pricing, availability, margin, and approvals before presenting the offer.
Order Capture and Validation
Turn the accepted promise into a complete, validated operating commitment downstream teams can trust.
02
Supply chain servicesOrchestrate
Align supply, production, materials, capacity, quality, and logistics to meet the customer commitment efficiently.
Promise, Plan, Source, and Schedule
Reconcile demand, materials, suppliers, capacity, priorities, inventory, and production constraints.
View 13 capabilities
- Supply Chain Digitization
- Demand-Supply Matching
- Procurement Automation
- Supplier Portal
- Contract Manufacturing Visibility
- Supply Chain Visibility
- Inventory Optimization Analytics
- Inventory Allocation Engine
- Data Warehouse & Integration
- AI Demand Forecasting
- Real-Time Inventory Visibility
- Supplier and inbound visibility
- Material availability and lead-time analytics
Produce or Prepare
Coordinate production, WIP, quality, equipment readiness, changes, and the records behind completed work.
View 12 capabilities
- Business Process Automation
- Custom Software Engineering for Complex Operations
- Legacy System Modernization
- System Assessment & Documentation
- Phased Migration Strategy
- Parallel Running
- Cloud Migration and Modernization
- Cloud Migration Planning
- Cloud Architecture Design
- Cloud Data Migration
- ERP Data Migration & Readiness
- ERP Go-Live Governance
03
Supply chain servicesDeliver
Fulfill with accuracy and speed, keeping customers informed from allocation through delivery confirmation.
Store, Allocate, and Fulfill
Reserve, pick, pack, document, and stage the exact inventory or completed work required by the order.
Ship, Deliver, and Confirm
Coordinate shipment, delivery, acceptance, customer communication, proof, and financial handoff.
View 14 capabilities
- Shipment Tracking & Exception Alerts
- Last-Mile Delivery Visibility
- Supply Chain Visibility
- API Layer Development
- Account Self-Service
- Invoice & AP Automation
- Cloud Managed Operations
- Cloud Security & Compliance
- Intelligent Order Routing
- Transportation and carrier integration
- Proof-of-delivery integration
- Order-to-cash workflow integration
- Billing and invoicing automation
- Credit and deduction visibility
04
Supply chain servicesSustain
Turn service, recovery, feedback, and performance data into a stronger, more resilient operation.
Service, Return, and Recover
Connect service, warranty, returns, repair, replacement, claims, and recovery to the original commitment.
Measure, Learn, and Repeat
Turn performance, cost, exception, adoption, and customer evidence into the next governed improvement.
View 13 capabilities
- Data Analytics & Business Intelligence
- Executive Dashboards
- Self-Service Reporting
- AI & Machine Learning
- AI Document Intelligence
- Knowledge Transfer
- Portal Analytics & Reporting
- Supply Chain Visibility
- Cloud Cost Optimization
- Cloud Managed Operations
- AI Agents & Agentic Platforms
- ERP Selection & Fit Analysis
- ERP Post-Launch Optimization
Business Systems Engineering
Engineer the systems behind the operating change.
Metrotechs owns architecture, integrations, software engineering, release quality, security, and technical risk for approved change—so the operating model works in the real world.
How we work01Discover
Define the opportunity.
02Understand
Analyze people, processes, and systems.
03Plan
Design the solution.
04Build
Engineer, integrate, and test.
05Improve
Release, measure, and keep getting better.
Technology Lanes
Connected technology, applied to the operating need.
We apply the right mix of ERP, Cloud, Data, and AI to support supply chain priorities—integrated, secure, and built for responsible change.
Optional greenfield ERP path
Odoo on AWS — AI on Your Data
A modern ERP foundation. Cloud-native scale. Your data. Real operational value.
Explore the focused offerThe Launchpad
A structured path from opportunity to impact.
- Assessment
- Understand your current state.
- Roadmap
- Define the path forward.
- Prioritization
- Focus on what drives value.
- Governance
- Keep delivery on track.