What leaders see
The project looks like a software or configuration issue.
Vendors, modules, timelines, and budgets dominate the conversation while the business outcome, AI fit, and operating record remain unresolved.
Services
ERP Go-Live
ERP Go-Live Governance
Protect the business while its system of record changes. Go-live affects open orders, inventory, cash, customer commitments, reporting, and the people responsible for keeping them moving. We turn cutover into a governed business decision with rehearsals, evidence-based gates, clear ownership, rollback triggers, and focused stabilization.
01
The Business Problem
The launch date is fixed, but the business is not ready.
ERP-connected data problems usually begin before AI or workflow delivery. The organization chooses software or modules before it has settled workflow fit, data ownership, integration boundaries, and launch decision rights.
What is actually happening
The operating record is not agreed on.
Processes, master data, exceptions, reports, and handoffs do not yet agree on what the ERP must own and what it should not.
What gets worse
Workarounds become permanent architecture.
Customizations pile up, launch risk rises, reporting trust drops, and the ERP becomes harder to connect to AI after launch.
02
What Changes
What ERP Go-Live Governance includes.
Go-live affects open orders, inventory, cash, customer commitments, reporting, and the people responsible for keeping them moving. We turn cutover into a governed business decision with rehearsals, evidence-based gates, clear ownership, rollback triggers, and focused stabilization.
01
Cutover Planning
Detailed cutover schedule with task owners, timing, dependencies, and decision points. Every step sequenced and rehearsed before the actual go-live weekend.
02
Rollback Strategy
Documented rollback plan with clear triggers — if specific go/no-go criteria aren't met, the operation reverts to the previous system without data loss or order disruption.
03
Parallel Run Validation
Run the old and new systems simultaneously with real transactions. Reconcile results across orders, inventory, and financials to validate accuracy before cutover.
04
User Acceptance Testing
Business users — not IT — test the configured system against real scenarios from their daily work. CSRs enter orders, warehouse staff receive inventory, finance closes a period. Sign-off comes from the people who use it.
05
Go/No-Go Decision Framework
Defined criteria for the go-live decision: data migration accuracy, integration health, user readiness scores, and open issue severity. The decision is made against objective thresholds, not optimistic schedules.
06
Hypercare Support
30/60/90-day post-go-live support with dedicated resources. Rapid response for production issues, daily check-ins during the first two weeks, and weekly reviews through stabilization.
03
How It Fits Your Operations
How ERP Go-Live Governance fits your operation.
ERP-connected operating recordWhich records AI can trust, which workflows should change, and which ERP connections truly need custom work.
Governance dependencyThe operating record has to fit the real workflow before integrations, reports, workflow automation, or AI get built on top.
Records that must line up
customers
products
BOMs
inventory
vendors and financial records
What Launchpad defines before engineering begins
- What the business needs to change and why.
- Which systems, records, risks, and readiness gaps shape the work.
- What should be built, how it fits the architecture, and in what order.
Related Foundations
What to evaluate next.
Follow the dependencies behind this service instead of treating it as an isolated project.
01
ERP integration architecture
Connect ERP records and workflows to the applications, portals, reporting, and automation that depend on them.
Explore next step02
Cloud architecture and operations
Plan hosting, continuity, security, recovery, and operating ownership around the ERP workload.
Explore next step03
Data engineering and analytics
Turn ERP and adjacent system records into governed reporting, integration, and AI-ready data.
Explore next step04
Launchpad readiness and Roadmap
Assess readiness, dependencies, risk, architecture, and implementation order before engineering begins.
Explore next stepLaunchpad Before Engineering
Decide what to build and in what order.
Launchpad assesses the business and turns discovery into priorities, risks, readiness, architecture, and an implementation Roadmap. Metrotechs then engineers and supports the approved solution.
Metrotechs designs, builds, integrates, and supports the approved solution.
Launchpad keeps priorities, risks, owners, decisions, and delivery governance connected.
04
Delivery sequence
How Metrotechs delivers ERP Go-Live Governance.
Go-live affects open orders, inventory, cash, customer commitments, reporting, and the people responsible for keeping them moving. We turn cutover into a governed business.
01
Cutover Rehearsal
Rehearse the full cutover sequence in a test environment. Time every step, identify bottlenecks, and refine the plan. Nothing happens on go-live day that hasn't been practiced.
02
User Acceptance Testing
Structured UAT with test scripts based on real business scenarios. Each department tests their workflows and signs off before go-live is scheduled.
03
Go/No-Go Review
Formal review of readiness criteria — data accuracy, integration health, user training completion, open issue resolution. Go-live proceeds only when all criteria are met.
04
Production Cutover
Execute the cutover plan with real-time monitoring and communication. Status updates to all stakeholders at each milestone. Rollback triggers active if needed.
05
Hypercare & Stabilization
Dedicated support team for 90 days post-go-live. Daily standups during the first two weeks, then weekly reviews. KPI monitoring against pre-go-live baselines.
05
FAQ
Questions that usually decide the scope.
Straight answers to what operators ask before committing budget to this work.
It depends on your system interdependencies. If your ERP modules are tightly coupled, a phased approach creates complex interim states. We recommend the approach that minimizes total operational risk — often a well-rehearsed big-bang cutover with robust rollback.