B2B Commerce · Dealer Ordering

Give your dealers a self-service ordering experience they'll actually use.

Your dealers order by email, phone, and fax because your current system is painful. We build B2B ordering portals that are genuinely easier than calling your CSR team — full catalog, quick reorder, mobile-friendly, and connected to your ERP in real time.

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The Problem

Manual Ordering Costs You Time, Money, and Dealers

Every order placed by phone, email, or fax requires 10–15 minutes of CSR time for manual entry
Order errors from rekeying — wrong SKU, wrong quantity, wrong ship-to — cost more than the labor
Dealers can't place orders outside business hours, losing weekend and evening ordering opportunities
No order history, reorder capability, or saved carts — every order starts from scratch
What We Deliver

Service Scope

01
Full Catalog with Search

Your complete product catalog with faceted search, category navigation, and product detail pages. Spec sheets, images, and cross-references included.

02
Quick Order by SKU

Experienced buyers enter SKUs directly with quantity — bulk entry for 20+ line items in seconds. No browsing needed for repeat orders.

03
Reorder & Saved Carts

One-click reorder from previous orders. Saved cart templates for recurring orders. Order history with full detail and tracking.

04
Mobile-Responsive

Full ordering capability on phones and tablets. Dealers order from the warehouse floor, job site, or trade show — not just their desk.

05
Multi-Ship & Split Orders

Multiple ship-to addresses per order, split shipments, and drop-ship support. Handle the complexity of real B2B distribution.

06
Order Approval Workflows

Configurable approval chains by dollar amount, product category, or customer role. Dealers manage their own internal ordering controls.

How We Work

Engagement Process

01
Requirements & UX Research

Interview dealers to understand their ordering workflow, pain points, and must-have features. Design UX based on how they actually buy, not how you think they buy.

02
Catalog & Data Setup

Import your product catalog with images, descriptions, specs, and categorization. Map pricing rules and inventory sources.

03
Portal Development

Build the ordering portal with iterative dealer feedback. Real data and real pricing from sprint one — no dummy catalogs.

04
Pilot Launch

Launch with 5–10 dealers who are willing to test and provide feedback. Resolve real-world issues before full rollout.

05
Full Rollout

Onboard all dealers with training materials, quick-start guides, and live support during the transition period.

Common Questions

Frequently Asked Questions

Work with Metrotechs

Every engagement starts with an assessment.

Not a proposal. Not a sales call. We tell you what we find, not what you want to hear. The Launchpad assessment maps your operation before any software work begins.

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