What this framework controls.
M2B Commerce treats the buyer experience, ERP backbone, product data, pricing rules, and fulfillment operations as one business system instead of separate technology projects.
Channel model
Dealer, distributor, OEM, rep, direct, and API channels mapped against real buying behavior.
Buyer workflows
Search, configure, quote, approve, order, track, reorder, and service flows designed end to end.
Commerce architecture
Portal, ERP, CPQ, PIM, CRM, OMS, WMS, and payment boundaries defined before build.
Operational controls
Pricing approvals, inventory rules, credit limits, freight, tax, and exception handling.
Adoption measurement
Usage, conversion, quote cycle time, order accuracy, and self-service performance tracked.
What the assessment produces.
A clear model for each customer and dealer channel
A portal roadmap grounded in operations instead of surface UI
Integration boundaries for ERP, CPQ, PIM, CRM, WMS, and analytics
Commerce metrics leadership can manage after go-live