Custom furniture and woodworking manufacturers live on configurability. But when product variants explode into thousands of SKUs, dealers order by email, and scheduling is manual, you spend more time managing chaos than making furniture. The manufacturers who scale are the ones who automate configuration and give dealers self-service visibility.
Metrotechs starts with the failure modes that create operating drag before a clear roadmap is in place: disconnected systems, weak records, manual handoffs, compliance exposure, and AI blocked by unreliable data.
Custom furniture means thousands of combinations — wood species, finishes, fabrics, hardware. Each variant is a separate SKU. Your BOM becomes impossible to manage. Customers order options that don't exist in your system. Engineering specs don't reach production.
Your dealers and retailers want a self-service portal, but you're managing orders through email chains and phone calls. They can't see real inventory or lead times. You spend hours every week answering "when will it ship?" and "can you change this?"
You promise 6 weeks but don't have visibility into shop capacity. Production planning is manual. Custom orders and stock orders aren't scheduled together. Dates slip. You expedite at a loss or miss commitments.
The goal is not software for its own sake. The goal is an operating stack where the right records, workflows, controls, and AI use cases are governed by systems your team owns.
When BOMs are built from configurable components instead of individual SKUs, ordering becomes intuitive. Customers specify what they want, not what exists. Engineering specs and production instructions flow automatically.
A branded portal shows real inventory, accurate lead times, and order status. Dealers self-serve. Your team stops answering the same questions. Dealer satisfaction goes up. Reorder frequency increases.
When all orders — custom and stock — flow through one scheduling system, bottlenecks are visible. You schedule around constraints. Lead times become realistic. Delivery performance improves. Expediting disappears.
When dealers can self-serve and your operations are visible to them, adding dealers doesn't mean more support overhead. Revenue scales with less friction.
Metrotechs is a fit when the real problem is not one application. It is the handoff between records, approvals, production, fulfillment, finance, reporting, and customer commitments.
Metrotechs maps this pressure to the AI, data, cloud, ERP-connected, integration, workflow, reporting, and governance work required to control it.
Metrotechs maps this pressure to the AI, data, cloud, ERP-connected, integration, workflow, reporting, and governance work required to control it.
Metrotechs maps this pressure to the AI, data, cloud, ERP-connected, integration, workflow, reporting, and governance work required to control it.
Metrotechs maps this pressure to the AI, data, cloud, ERP-connected, integration, workflow, reporting, and governance work required to control it.
We inspect the current state, design the owned-stack model, and govern the rollout so AI, data, cloud, ERP-connected, integration, workflow, reporting, and governance work stay tied to measurable operating value.
Metrotechs reviews how you currently manage product configurations, communicate with dealers, and plan production. Metrotechs quantifies the cost of manual order handling and scheduling inefficiency.
Metrotechs maps how ERP will handle product configurations through a dealer portal, manage complex BOMs, and schedule production across custom and stock orders. Everything is built for how dealers actually want to buy.
Metrotechs configures the product models, launch the dealer portal, and train your team and dealers to use it. Dealer adoption is supported end-to-end until the system is self-sustaining.
These readiness areas narrow the first assessment into concrete AI, data, cloud, ERP-connected, integration, workflow, reporting, and governance decisions.
Maps how your current BOMs handle customization. Identifies SKU explosion opportunities and calculates the cost of managing current SKU count vs. a configurable model.
Measures current dealer communication overhead and satisfaction. Shows the opportunity for a self-service portal to free your team and improve dealer retention.
Tracks actual vs. promised lead times and identifies scheduling bottlenecks. Quantifies the cost of expediting and missed dates.
Metrotechs maps practical AI opportunities, governed data, cloud control, ERP-connected records, integration handoffs, workflow constraints, reporting gaps, and governance needs before delivery spend starts.
