Services

Ecommerce · Inventory Visibility

Real-Time Inventory Visibility

Dealers check stock in real time instead of calling you. Your dealers call or email to check stock before placing orders because they can't see what's available. We give them live ATP visibility across all your warehouses — available, allocated, in-transit, and expected replenishment dates — straight from your ERP and WMS.

01

The Problem

Stock Checks by Phone Kill Productivity on Both Sides

Portal problems begin when a cleaner interface is placed over fragmented records, permissions, and workflows without resolving who owns the transaction and what each audience may see.

01

What leaders see

Customers and partners still ask for status manually.

The portal exists, but email, calls, spreadsheets, and internal screenshots remain the dependable path.

02

What is actually happening

The experience is disconnected from the operating record.

Pricing, inventory, orders, documents, permissions, and exceptions do not follow one governed path.

03

What gets worse

Self-service creates back-office exception work.

Users see incomplete or stale information while internal teams reconcile what the portal accepted.

02

What Changes

What Real-Time Inventory Visibility includes.

Your dealers call or email to check stock before placing orders because they can't see what's available. We give them live ATP visibility across all your warehouses — available, allocated, in-transit, and expected replenishment dates — straight from your ERP and WMS.

01

Live ATP by Warehouse

Available-to-promise quantities by warehouse location, updated in real time from your ERP/WMS. Dealers see exactly what's available to ship.

02

Allocation Visibility

Show what's on-hand vs. what's allocated to other orders. No more overselling or disappointing dealers with backorders.

03

Replenishment Dates

Expected restock dates for out-of-stock items based on purchase orders, production orders, and in-transit inventory.

04

Multi-Warehouse View

Inventory across all warehouse locations in a single view. Dealers can choose ship-from location based on proximity and availability.

05

Low-Stock Alerts

Configurable alerts for dealers when frequently ordered items hit low-stock thresholds. Proactive notification before stockouts.

06

Inventory Search

Search inventory by SKU, description, category, or cross-reference. Find available substitutes when primary items are out of stock.

03

How It Fits Your Operations

How Real-Time Inventory Visibility fits your operation.

Manufacturing PortalsWhich audience needs which records and actions without exposing internal systems or another party's information.
Governance dependencyThe portal needs explicit permissions, governed source records, transaction ownership, and exception paths before external users can rely on it.
Permissioned records and actions
accounts and roles
pricing and products
inventory and orders
documents
status and exceptions

What must be defined before engineering begins

  • What the business needs to change and why.
  • Which systems, records, risks, and readiness gaps shape the work.
  • What should be built, how it fits the architecture, and in what order.

Related Services and Planning

What the operating problem may require next.

Follow the dependencies behind this service instead of treating it as an isolated project.

Start With the Operating Problem

Define the smallest sound response and delivery sequence.

Metrotechs determines what the operation actually requires before selecting technology. When a structured assessment is warranted, Launchpad turns evidence into priorities, risks, architecture, and an implementation Roadmap.

Metrotechs designs, builds, integrates, and supports the approved solution.
Launchpad is available when the engagement needs assessment evidence, a Roadmap, and ongoing delivery governance.

04

Delivery sequence

How Metrotechs delivers Real-Time Inventory Visibility.

Your dealers call or email to check stock before placing orders because they can't see what's available. We give them live ATP visibility across all your warehouses — available,.

01

Inventory Source Mapping

Map your inventory data sources — ERP, WMS, 3PL systems. Define which locations, stock types, and quantities to expose to dealers.

02

Integration Development

Build real-time integration with your inventory systems. Configure ATP calculation logic — on-hand minus allocated minus safety stock.

03

Display Configuration

Configure how inventory is displayed — exact quantities, ranges (50+, 100+), or in-stock/out-of-stock. Different visibility rules for different dealer tiers.

04

Testing & Validation

Validate ATP accuracy against your ERP. Test with real order scenarios to verify that displayed availability matches what can actually ship.

05

Dealer Rollout

Launch inventory visibility with dealer training. Monitor accuracy and gather feedback on display format and usefulness.

05

FAQ

Questions that usually decide the scope.

Straight answers to what operators ask before committing budget to this work.

Typically within 1–5 minutes of your ERP/WMS. For high-velocity items, we can implement near-real-time sync (under 60 seconds). The right refresh frequency depends on your order volume and inventory velocity.