What leaders see
Teams keep working around the system.
Customers, sales, operations, and finance still rely on email, spreadsheets, screenshots, and manual status checks.
Services
Ecommerce · Inventory Visibility
Real-Time Inventory Visibility
Dealers check stock in real time instead of calling you. Your dealers call or email to check stock before placing orders because they can't see what's available. We give them live ATP visibility across all your warehouses — available, allocated, in-transit, and expected replenishment dates — straight from your ERP and WMS.
01
The Problem
Stock Checks by Phone Kill Productivity on Both Sides
Workflow problems happen when customer, order, pricing, inventory, and fulfillment rules live in separate places and the interface hides that fragmentation instead of resolving it.
What is actually happening
The workflow lacks one governed path.
Rules and records are spread across tools, so each handoff creates a chance for delay, rework, missed context, or bad data.
What gets worse
Portal workflows create more exception work.
The front end looks cleaner while the back office absorbs the mismatch between what users request and what systems can trust.
02
What Changes
What Real-Time Inventory Visibility includes.
Your dealers call or email to check stock before placing orders because they can't see what's available. We give them live ATP visibility across all your warehouses — available, allocated, in-transit, and expected replenishment dates — straight from your ERP and WMS.
01
Live ATP by Warehouse
Available-to-promise quantities by warehouse location, updated in real time from your ERP/WMS. Dealers see exactly what's available to ship.
02
Allocation Visibility
Show what's on-hand vs. what's allocated to other orders. No more overselling or disappointing dealers with backorders.
03
Replenishment Dates
Expected restock dates for out-of-stock items based on purchase orders, production orders, and in-transit inventory.
04
Multi-Warehouse View
Inventory across all warehouse locations in a single view. Dealers can choose ship-from location based on proximity and availability.
05
Low-Stock Alerts
Configurable alerts for dealers when frequently ordered items hit low-stock thresholds. Proactive notification before stockouts.
06
Inventory Search
Search inventory by SKU, description, category, or cross-reference. Find available substitutes when primary items are out of stock.
03
How It Fits Your Operations
How Real-Time Inventory Visibility fits your operation.
Partner workflow layerWhich partner workflows should move out of email, phone calls, and disconnected portals first.
Governance dependencyThe workflow needs live ERP rules, clean account data, governed AI boundaries, and clear handoffs before users can trust the portal experience.
Workflow records involved
customers
catalog
contract pricing
available inventory
orders and invoices
What Launchpad defines before engineering begins
- What the business needs to change and why.
- Which systems, records, risks, and readiness gaps shape the work.
- What should be built, how it fits the architecture, and in what order.
Related Foundations
What to evaluate next.
Follow the dependencies behind this service instead of treating it as an isolated project.
01
Portal and ERP integration
Connect accounts, pricing, inventory, orders, invoices, fulfillment, and service records to the portal.
Explore next step02
Data engineering and integration
Keep the customer experience grounded in current, governed operating data.
Explore next step03
Cloud architecture and security
Plan availability, identity, security, monitoring, recovery, and scale for the application.
Explore next step04
Launchpad readiness and Roadmap
Assess readiness, dependencies, risk, architecture, and implementation order before engineering begins.
Explore next stepLaunchpad Before Engineering
Decide what to build and in what order.
Launchpad assesses the business and turns discovery into priorities, risks, readiness, architecture, and an implementation Roadmap. Metrotechs then engineers and supports the approved solution.
Metrotechs designs, builds, integrates, and supports the approved solution.
Launchpad keeps priorities, risks, owners, decisions, and delivery governance connected.
04
Delivery sequence
How Metrotechs delivers Real-Time Inventory Visibility.
Your dealers call or email to check stock before placing orders because they can't see what's available. We give them live ATP visibility across all your warehouses — available,.
01
Inventory Source Mapping
Map your inventory data sources — ERP, WMS, 3PL systems. Define which locations, stock types, and quantities to expose to dealers.
02
Integration Development
Build real-time integration with your inventory systems. Configure ATP calculation logic — on-hand minus allocated minus safety stock.
03
Display Configuration
Configure how inventory is displayed — exact quantities, ranges (50+, 100+), or in-stock/out-of-stock. Different visibility rules for different dealer tiers.
04
Testing & Validation
Validate ATP accuracy against your ERP. Test with real order scenarios to verify that displayed availability matches what can actually ship.
05
Dealer Rollout
Launch inventory visibility with dealer training. Monitor accuracy and gather feedback on display format and usefulness.
05
FAQ
Questions that usually decide the scope.
Straight answers to what operators ask before committing budget to this work.
Typically within 1–5 minutes of your ERP/WMS. For high-velocity items, we can implement near-real-time sync (under 60 seconds). The right refresh frequency depends on your order volume and inventory velocity.