Frequently Asked Questions

Got Questions? We've Got Answers!
How do I setup a WordPress website on Metrotechs?

The Metrotechs platform makes it easy to setup and launch a WordPress website. Go to this link for a detailed walkthrough.

Can I hire you for website design and development?

Yes! You can hire us to handle all of your web design and development needs. Our team has years of experience designing and developing websites, applications, and software for a wide range of needs and use cases.

Why do you need my credit card information if the Launchpad is a free service?

It might seem a bit odd, but even though Launchpad is free, we still need your credit card info. This is simply to make sure that everything is above board and legit. We're all about maintaining a safe and trustworthy platform, and this is one way we do it. We also keep your payment info on file in case you plan on upgrading to any of the premium services on the Launchpad. Plus, ICANN rules require it.

What are ICANN rules?

ICANN, which stands for the Internet Corporation for Assigned Names and Numbers, is an international organization that oversees the global coordination of the Internet’s system of unique identifiers, like domain names and IP addresses. Here are some key rules and guidelines set by ICANN:

  1. Domain Registration Policies: There are general ICANN regulations that require domain owners to provide accurate contact information when registering a domain name, which is then included in a public database known as WHOIS. The rules mandate this information to be periodically updated and verified for accuracy too.

  2. Transfer Policies: ICANN has guidelines for the transfer of domain names from one registrar to another. These include the need for domain names to be registered for at least 60 days and not be in a locked status during the transfer process.

  3. Domain Disputes Policy: They also have policies in place for resolving domain name disputes linked to potential trademark infringement called the Uniform Domain-Name Dispute-Resolution Policy (UDRP).

  4. Expired Domain Policy: They set rules for domain names that have expired and how the re-registration process should be handled.

  5. Policy for Generic Top-Level Domains (gTLDs): ICANN defines how new top-level domains are introduced and who can manage them.

Remember, as a business owner, especially with an online presence, understanding and following ICANN policies helps to safeguard your digital properties and can protect you from any potential infringements. Feel free to research more about these points to ensure you're always in accordance with these policies.


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