Illustrative manufacturing supervisor and engineer checking production information on a tablet beside shop-floor equipment

Supply Chain Digital Transformation

Manufacturing Visibility.

Know what's happening on your shop floor.

Connect production progress, material readiness, and quality status so your teams can make dependable customer commitments.

For U.S. mid-market manufacturers.

See the operation clearly

Know what is moving. See what needs attention.

Bring the information behind production decisions into a dependable operating view.

Production progress

Released work, completed operations, and remaining steps.

Work in progress

Job location, quantities, and handoffs between work centers.

Material readiness

Availability, shortages, and material needed for the next step.

Quality status

Inspections, holds, rework, and authorized release decisions.

Schedule risks

Delays and constraints affecting planned completion.

Exceptions & ownership

Missing updates, accountable owners, and next actions.

What makes production information dependable

Make production progress meaningful beyond the work center.

The schedule says a job is nearly complete, but a quality hold, missing material, or outdated instruction tells a different story on the floor. We connect production and quality applications with engineering, materials, and order management so your teams can work from the right revision and understand what is ready for the next step.

That work can include collecting production information from operator reporting, manufacturing execution systems (MES), and supported equipment-data interfaces. We plan the changes around current jobs, working conditions, and the people responsible for keeping production moving.

The applicable revision

Match released work orders to the current approved instructions, materials, and inspection requirements.

Visible constraints

Bring together recorded progress, shortages, downtime, rework, and quality holds with the timing and context planners need.

Clear release authority

Keep inspection evidence and disposition decisions connected to the relevant job, lot, or serial record.

From status to action

Completed doesn't always mean ready to ship.

A finished job may still be on quality hold. Keep the restriction visible to planning and fulfillment.

  1. Production complete
  2. Quality holdShipment blocked
  3. Planner reviews impact
  4. Authorized release

    Required before shipment

Agreed records · Clear ownership · Reliable updates

A completed quantity, an approved release, and stock available to ship answer different questions.

Quality authority and evidence for acceptance

A finished job has a quality hold before shipment.

Production records the planned quantity complete, but inspection identifies a nonconformance. Planning and fulfillment need to know that the affected material is on hold before it is treated as available for the customer order.

  1. 01

    Record the affected work

    Quality links the nonconformance to the job, lot, or serial record and the applicable instruction revision. A named owner is responsible for disposition.

  2. 02

    Carry the restriction forward

    The connection updates the relevant planning and warehouse records. The completed quantity remains visible alongside the restriction on its use. Missing or rejected updates go to an owner for resolution.

  3. 03

    Review the customer impact

    The planner checks the affected order and remaining options. Authorized quality staff make the release or rejection decision; the responsible business team reviews any change to the customer commitment.

  4. Evidence for acceptance

    Demonstrate partial completion, hold, rework, release, and interrupted exchanges across production, quality, and fulfillment. Check quantities, traceability, revision accuracy, update timing, access, and employee handling of exceptions. Compare the time spent investigating status and correcting handoffs with the baseline.

An illustrative delivery sequence, not a reported client result. Agreed tests, employee practice, and operating evidence determine whether the change is accepted.

How we work

Start with the operation. Agree the Roadmap.

  1. Follow representative jobs and identify information gaps.

  2. Agree outcomes, source records, priorities, and responsibilities.

  3. Connect systems and build the approved reporting and workflows.

  4. Train teams, test exceptions, and verify everyday use.

Agree each stage's scope before proceeding.

How we connect execution, quality, and operating decisions

Connect execution, quality, and the next operating decision.

Agree what progress and readiness mean

Follow representative jobs from release through completion. Establish how quantities, material consumption, scrap, rework, downtime, and holds are recorded and corrected. Equipment activity, a completed operation, and stock available to ship answer different questions; your applications and reports need to preserve those distinctions.

Connect the applications and production data

Assess your ERP production functions, MES, quality management systems (QMS), and existing collection methods against the work people perform. Where equipment information is needed, evaluate authorized sources such as an existing historian, which stores equipment readings and events, or a gateway that makes those records available to other systems. Connect the required information to its work center, job, product, or lot so it can be interpreted alongside business records.

Deliver the change in daily work

Implement the connections, operator reporting, and exception workflows the Roadmap requires. Agree update timing and how staff handle missing or conflicting records. Test interrupted reporting, partial completion, a revision change during a job, and a quality hold. Supervisors and operators practice the changed work before it becomes the everyday process.

Phase the approved work around production, dependencies, and staff capacity. Agree training, adoption, and acceptance with the people who own the changed operation.

Illustrative engineer reviewing production records at a workstation on the manufacturing floor

Work with your environment

Connect the systems you already use.

Bring together ERP, MES, quality records, operator reporting, and approved equipment-data sources.

  • Agreed job, lot, and work-center identifiers
  • Update timing and exception handling
  • Reporting tied to operating decisions

Metrotechs engineers the approved software connections, data collection, reporting, and workflows.

Engineering scope and specialist responsibilities

Connecting business systems and shop-floor operations

Operational Technology (OT) includes the systems that monitor or control physical production. IT/OT integration connects relevant information from that environment with manufacturing and business applications. Metrotechs implements the software connections, data collection, and workflows needed for the approved outcome, coordinating equipment or control-system dependencies with the appropriate specialists.

Qualified specialists own PLC and robot programming, machine-control and safety logic, and physical equipment installation and commissioning. Agree these dependencies and responsibilities before work begins.

ERP implementation and ongoing IT operations require their own approved scope. Client leaders retain business decisions and acceptance; delivery participants remain responsible for their assigned work.

Explore all software areas

Your manufacturing Roadmap

Your manufacturing Roadmap.
Supported by Launchpad.

Use Launchpad to assess, plan, and govern your manufacturing visibility project, with agreed production signals, system connections, and acceptance criteria.

Explore Launchpad

Manufacturing Visibility Roadmap

Findings

  • Current state
  • Information gaps
  • Constraints

Priorities

  • Business outcomes
  • Sequence
  • Dependencies

Responsibilities

  • Operating owners
  • Delivery roles
  • Decision authority

Decisions

  • Options evaluated
  • Approved scope
  • Next steps

Free intake is preliminary. Client-specific Roadmaps and ongoing governance require a scoped, staff-governed paid engagement.

Connect production information
to the promises it affects.

Start with a focused conversation about your operation.

Discuss Your Visibility Challenge