Your portal and your ERP speak the same language, in real time.
A dealer portal is only as good as its ERP integration. We build bi-directional, real-time connections between your B2B portal and your ERP — orders flow in, pricing flows out, inventory stays current, and invoices are always accurate. No batch files. No stale data.
Disconnected Portals Create More Problems Than They Solve
- →Portal prices don't match ERP prices because sync runs overnight — dealers see wrong pricing for hours
- →Orders entered in the portal require manual rekeying or CSV import into the ERP
- →Inventory shown in the portal doesn't reflect today's allocations and shipments
- →Customer data maintained in two places — portal and ERP — inevitably drifts out of sync
Portal ERP Integration
Real-Time Order Sync
Orders submitted in the portal create sales orders in the ERP within seconds. Order acknowledgment, status updates, and tracking flow back to the portal automatically.
Live Pricing Integration
Customer-specific pricing pulled from ERP pricing tables in real time. No cached price lists, no overnight batch updates, no pricing discrepancies.
Inventory Synchronization
ATP quantities refreshed from ERP/WMS in real time. Dealers see current availability, not yesterday's snapshot.
Customer Data Sync
Customer accounts, addresses, contacts, and credit information synchronized between portal and ERP. Single source of truth, no data entry duplication.
Invoice & Payment Sync
Invoices, credit memos, and payment status from ERP available in the portal. Payments made through the portal post to ERP accounts receivable automatically.
Error Handling & Monitoring
Comprehensive error handling for failed transactions, timeout recovery, and data validation. Integration dashboard with real-time health monitoring.
The Engagement Process
Integration Assessment
Assess your ERP's integration capabilities — APIs, web services, middleware, database access. Identify the optimal integration method for each data flow.
Data Contract Design
Define data contracts for each integration point — fields, formats, validation rules, and error handling. Agree on the source of truth for each data element.
Integration Development
Build integration middleware with logging, error handling, retry logic, and monitoring. Test with real ERP data in a sandbox environment.
End-to-End Testing
Test complete business scenarios — place order in portal, verify in ERP, ship in WMS, verify tracking in portal. Cover happy paths and error scenarios.
Production Deployment
Deploy integration to production with monitoring dashboards. 24-hour hypercare period to resolve any production-specific issues.
Frequently Asked Questions
B2B Commerce · ERP Integration
Every engagement starts with an assessment.
We scope work after we understand your operation — not before. The Launchpad assessment maps where you are, quantifies what it's costing you, and sequences what to do first.
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