What leaders see
People reconcile the same records repeatedly.
Orders, inventory, production, quality, and shipment status move through exports, re-entry, calls, and side files.
Services
Ecommerce · ERP Integration
Portal ERP Integration
Keep portal and ERP records synchronized under clear ownership. Manufacturing customers and dealers expect current pricing, inventory, order, invoice, and shipment information. We engineer the required ERP exchange using the appropriate real-time or scheduled pattern, with validation, recovery, monitoring, and exception ownership.
01
The Problem
The portal and ERP disagree about the records customers use to place and manage orders.
Integration problems begin when systems exchange fields without agreement about the operating record, timing, ownership, validation, recovery, and exception response.
What is actually happening
The handoff has no governed contract.
Identifiers, source ownership, timing, validation, monitoring, and recovery differ across systems and organizations.
What gets worse
More connections create more uncertainty.
Point-to-point fixes multiply while failures become harder to detect, explain, assign, and recover.
02
What Changes
What Portal ERP Integration includes.
Manufacturing customers and dealers expect current pricing, inventory, order, invoice, and shipment information. We engineer the required ERP exchange using the appropriate real-time or scheduled pattern, with validation, recovery, monitoring, and exception ownership.
01
Real-Time Order Sync
Orders submitted in the portal create sales orders in the ERP within seconds. Order acknowledgment, status updates, and tracking flow back to the portal automatically.
02
Live Pricing Integration
Customer-specific pricing pulled from ERP pricing tables in real time. No cached price lists, no overnight batch updates, no pricing discrepancies.
03
Inventory Synchronization
ATP quantities refreshed from ERP/WMS in real time. Dealers see current availability, not yesterday's snapshot.
04
Customer Data Sync
Customer accounts, addresses, contacts, and credit information synchronized between portal and ERP. Single source of truth, no data entry duplication.
05
Invoice & Payment Sync
Invoices, credit memos, and payment status from ERP available in the portal. Payments made through the portal post to ERP accounts receivable automatically.
06
Error Handling & Monitoring
Comprehensive error handling for failed transactions, timeout recovery, and data validation. Integration dashboard with real-time health monitoring.
03
How It Fits Your Operations
How Portal ERP Integration fits your operation.
Integration EngineeringWhich records must move, which system owns them, how current they must be, and what happens when exchange fails.
Governance dependencyEach interface needs an accountable source, defined identifiers, validation, recovery, monitoring, and ownership before teams can trust the exchange.
Records and handoffs to connect
orders
inventory and materials
production status
quality records
shipments and exceptions
What must be defined before engineering begins
- What the business needs to change and why.
- Which systems, records, risks, and readiness gaps shape the work.
- What should be built, how it fits the architecture, and in what order.
Related Services and Planning
What the operating problem may require next.
Follow the dependencies behind this service instead of treating it as an isolated project.
01
Manufacturing Portals
Expose approved records and transactions through permissioned customer, supplier, and partner experiences.
Explore next step02
Operational Analytics
Reconcile connected records into dependable operating measures, status, and decisions.
Explore next step03
Workflow and Exception Automation
Route the actions and exceptions that connected systems reveal.
Explore next step04
Launchpad assessment and Roadmap
Use Launchpad when the operating problem needs a structured assessment, readiness evidence, architecture, and implementation Roadmap.
Explore next stepStart With the Operating Problem
Define the smallest sound response and delivery sequence.
Metrotechs determines what the operation actually requires before selecting technology. When a structured assessment is warranted, Launchpad turns evidence into priorities, risks, architecture, and an implementation Roadmap.
Metrotechs designs, builds, integrates, and supports the approved solution.
Launchpad is available when the engagement needs assessment evidence, a Roadmap, and ongoing delivery governance.
04
Delivery sequence
How Metrotechs delivers Portal ERP Integration.
Manufacturing customers and dealers expect current pricing, inventory, order, invoice, and shipment information. We engineer the required ERP exchange using the appropriate.
01
Integration Assessment
Assess your ERP's integration capabilities -- APIs, web services, middleware, database access. Identify the optimal integration method for each data flow.
02
Data Contract Design
Define data contracts for each integration point -- fields, formats, validation rules, and error handling. Agree on the source of truth for each data element.
03
Integration Development
Build integration middleware with logging, error handling, retry logic, and monitoring. Test with real ERP data in a sandbox environment.
04
End-to-End Testing
Test complete business scenarios -- place order in portal, verify in ERP, ship in WMS, verify tracking in portal. Cover happy paths and error scenarios.
05
Production Deployment
Deploy integration to production with monitoring dashboards. 24-hour hypercare period to resolve any production-specific issues.
05
FAQ
Questions that usually decide the scope.
Straight answers to what operators ask before committing budget to this work.
ERP is our primary integration target -- the portal is built to connect with ERP's API natively. For operators on legacy ERPs, we build Python-based integration bridges. If it has an API or a database, we can connect to it.