Your portal and your ERP speak the same language, in real time.
A dealer portal is only as good as its ERP integration. We build bi-directional, real-time connections between your B2B portal and your ERP -- orders flow in, pricing flows out, inventory stays current, and invoices are always accurate. No batch files. No stale data.
Disconnected Portals Create More Problems Than They Solve
Service Scope
Orders submitted in the portal create sales orders in the ERP within seconds. Order acknowledgment, status updates, and tracking flow back to the portal automatically.
Customer-specific pricing pulled from ERP pricing tables in real time. No cached price lists, no overnight batch updates, no pricing discrepancies.
ATP quantities refreshed from ERP/WMS in real time. Dealers see current availability, not yesterday\'s snapshot.
Customer accounts, addresses, contacts, and credit information synchronized between portal and ERP. Single source of truth, no data entry duplication.
Invoices, credit memos, and payment status from ERP available in the portal. Payments made through the portal post to ERP accounts receivable automatically.
Comprehensive error handling for failed transactions, timeout recovery, and data validation. Integration dashboard with real-time health monitoring.
Engagement Process
Assess your ERP\'s integration capabilities -- APIs, web services, middleware, database access. Identify the optimal integration method for each data flow.
Define data contracts for each integration point -- fields, formats, validation rules, and error handling. Agree on the source of truth for each data element.
Build integration middleware with logging, error handling, retry logic, and monitoring. Test with real ERP data in a sandbox environment.
Test complete business scenarios -- place order in portal, verify in ERP, ship in WMS, verify tracking in portal. Cover happy paths and error scenarios.
Deploy integration to production with monitoring dashboards. 24-hour hypercare period to resolve any production-specific issues.
Frequently Asked Questions
Every engagement starts with an assessment.
Not a proposal. Not a sales call. We tell you what we find, not what you want to hear. The Launchpad assessment maps your operation before any software work begins.