What leaders see
Teams keep working around the system.
Customers, sales, operations, and finance still rely on email, spreadsheets, screenshots, and manual status checks.
Services
Ecommerce · ERP Integration
Portal ERP Integration
Your portal and your ERP speak the same language, in real time. A dealer portal is only as good as its ERP integration. We build bi-directional, real-time connections between your Ecommerce portal and your ERP -- orders flow in, pricing flows out, inventory stays current, and invoices are always accurate. No batch files. No stale data.
01
The Problem
Disconnected Portals Create More Problems Than They Solve
Workflow problems happen when customer, order, pricing, inventory, and fulfillment rules live in separate places and the interface hides that fragmentation instead of resolving it.
What is actually happening
The workflow lacks one governed path.
Rules and records are spread across tools, so each handoff creates a chance for delay, rework, missed context, or bad data.
What gets worse
Portal workflows create more exception work.
The front end looks cleaner while the back office absorbs the mismatch between what users request and what systems can trust.
02
What Changes
What Portal ERP Integration includes.
A dealer portal is only as good as its ERP integration. We build bi-directional, real-time connections between your Ecommerce portal and your ERP -- orders flow in, pricing flows out, inventory stays current, and invoices are always accurate. No batch files. No stale data.
01
Real-Time Order Sync
Orders submitted in the portal create sales orders in the ERP within seconds. Order acknowledgment, status updates, and tracking flow back to the portal automatically.
02
Live Pricing Integration
Customer-specific pricing pulled from ERP pricing tables in real time. No cached price lists, no overnight batch updates, no pricing discrepancies.
03
Inventory Synchronization
ATP quantities refreshed from ERP/WMS in real time. Dealers see current availability, not yesterday's snapshot.
04
Customer Data Sync
Customer accounts, addresses, contacts, and credit information synchronized between portal and ERP. Single source of truth, no data entry duplication.
05
Invoice & Payment Sync
Invoices, credit memos, and payment status from ERP available in the portal. Payments made through the portal post to ERP accounts receivable automatically.
06
Error Handling & Monitoring
Comprehensive error handling for failed transactions, timeout recovery, and data validation. Integration dashboard with real-time health monitoring.
03
How It Fits Your Operations
How Portal ERP Integration fits your operation.
Partner workflow layerWhich partner workflows should move out of email, phone calls, and disconnected portals first.
Governance dependencyThe workflow needs live ERP rules, clean account data, governed AI boundaries, and clear handoffs before users can trust the portal experience.
Workflow records involved
customers
catalog
contract pricing
available inventory
orders and invoices
What Launchpad defines before engineering begins
- What the business needs to change and why.
- Which systems, records, risks, and readiness gaps shape the work.
- What should be built, how it fits the architecture, and in what order.
Related Foundations
What to evaluate next.
Follow the dependencies behind this service instead of treating it as an isolated project.
01
ERP integration architecture
Connect ERP records and workflows to the applications, portals, reporting, and automation that depend on them.
Explore next step02
Cloud architecture and operations
Plan hosting, continuity, security, recovery, and operating ownership around the ERP workload.
Explore next step03
Data engineering and analytics
Turn ERP and adjacent system records into governed reporting, integration, and AI-ready data.
Explore next step04
Launchpad readiness and Roadmap
Assess readiness, dependencies, risk, architecture, and implementation order before engineering begins.
Explore next stepLaunchpad Before Engineering
Decide what to build and in what order.
Launchpad assesses the business and turns discovery into priorities, risks, readiness, architecture, and an implementation Roadmap. Metrotechs then engineers and supports the approved solution.
Metrotechs designs, builds, integrates, and supports the approved solution.
Launchpad keeps priorities, risks, owners, decisions, and delivery governance connected.
04
Delivery sequence
How Metrotechs delivers Portal ERP Integration.
A dealer portal is only as good as its ERP integration. We build bi-directional, real-time connections between your Ecommerce portal and your ERP -- orders flow in, pricing flows.
01
Integration Assessment
Assess your ERP's integration capabilities -- APIs, web services, middleware, database access. Identify the optimal integration method for each data flow.
02
Data Contract Design
Define data contracts for each integration point -- fields, formats, validation rules, and error handling. Agree on the source of truth for each data element.
03
Integration Development
Build integration middleware with logging, error handling, retry logic, and monitoring. Test with real ERP data in a sandbox environment.
04
End-to-End Testing
Test complete business scenarios -- place order in portal, verify in ERP, ship in WMS, verify tracking in portal. Cover happy paths and error scenarios.
05
Production Deployment
Deploy integration to production with monitoring dashboards. 24-hour hypercare period to resolve any production-specific issues.
05
FAQ
Questions that usually decide the scope.
Straight answers to what operators ask before committing budget to this work.
ERP is our primary integration target -- the portal is built to connect with ERP's API natively. For operators on legacy ERPs, we build Python-based integration bridges. If it has an API or a database, we can connect to it.