AI-Powered Workflow Automation
Move beyond basic "if-then" logic. We deploy intelligent, event-driven automation that handles complex operational decisions across your supply chain.
The Manual Drag
Manufacturers are often capped by manual overhead: sales reps verifying stock, customer service re-routing split shipments, and IT manually syncing data between legacy ERPs and modern portals. Traditional automation breaks when faced with the "messy" exceptions common in B2B commerce.
Intelligent Orchestration
We build resilient automation pipelines that use AI to handle exceptions and complex routing logic. By treating every order, inventory change, or support ticket as a trigger, we automate the "middle-office" tasks that typically require human intervention.
Automating the Critical Path
Intelligent Order Routing
Automatically allocate orders based on stock proximity, DC performance, and fulfillment cost—with AI handling split-shipment exceptions.
Supply Chain Alerts
Predictive notifications that alert dealers to upcoming stock-outs or shipping delays before they happen, grounded in real-time ERP data.
Automated Doc Processing
Convert messy dealer POs and supplier PDFs into structured ERP records instantly using high-speed GenAI vision pipelines.
Event-Driven Efficiency
Most automation projects fail because they try to force every process into a linear flow. At Metrotechs, we utilize AWS-native event buses (EventBridge). This means your systems "listen" for important events—like an inventory drop in Warehouse A or a priority dealer login—and trigger the appropriate AI agent to act immediately.
This approach allows us to automate the "last mile" of B2B support. When an AI Dealer Assistant handles an order lookup, our workflow automation can simultaneously update the CRM, notify the sales rep, and verify the next available fulfillment node—all without human oversight.
Scalable Operations Without New Hires
The goal of AI Workflow Automation is to allow your company to grow 5x in revenue without growing 5x in support staff. By automating the data bridges between your PIM, ERP, and Storefront, we eliminate the error-prone "swivel-chair" tasks that kill manufacturer margins.
- Automated SKU mapping for multi-brand storefronts.
- Self-correcting data syncs between legacy databases and AWS cloud.
- AI-driven vendor communication for automated replenishment orders.
Automate Your Growth Today
Schedule a workflow audit to identify the manual bottlenecks that are capping your throughput. We'll build a roadmap for intelligent automation.
Schedule a Workflow Audit