Emerging Capability

AI Dealer Assistants

Deploy secure AI agents in your infrastructure to answer dealer questions, check real-time inventory, and assist with complex orders—24/7, trained exclusively on your proprietary data.

Timeline 8–12 Weeks
Investment Starting at $25,000
Best For Support-Heavy Manufacturers
Integrations ERP / PIM / CRM

The Support Bottleneck

Dealers often lose hours waiting for sales reps to confirm stock levels, order statuses, or technical compatibility. Your internal support team is likely buried in repetitive manual lookups that could be handled instantly, leading to dealer frustration and missed opportunities.

The Secure Automated Concierge

We build secure AI agents deployed in your private infrastructure that act as a technical concierge for your network. These assistants answer complex questions by referencing your technical data, automate order lookups, and ensure human intervention is reserved only for high-value escalations.

Capabilities

Intelligent Dealer Support

Order Lookup

Allow dealers to instantly check shipment tracking, delivery dates, and historical invoice details without picking up the phone.

Technical Recommendations

AI suggests accessories and compatible components based on the dealer's specific order history and technical rules.

Seamless Escalation

When complexity exceeds the AI's capability, the agent transitions the full context to a human rep, ensuring zero dealer friction.

Support Grounded in Your Data

The failure of generic chatbots is a lack of technical context. Our AI Dealer Assistants utilize Retrieval-Augmented Generation (RAG) to reference your actual technical manuals, CAD metadata, and compatibility tables. This allows the agent to answer highly technical questions—like "Which mounting bracket works with the LX-500 series?"—with 100% engineering accuracy.

By grounding the AI in your private data, we eliminate the "hallucinations" common in public models. Your dealers get instant clarity at 2:00 AM, and your high-value support reps get their time back to focus on strategic relationships.

ERP & Inventory Connectivity

Beyond technical support, these agents act as a front-end for your ERP. They can process "Where is my order?" requests by checking real-time shipment status and can assist in inventory queries across your entire network.

  • Automated tracking number and delivery window retrieval.
  • Interactive inventory checks across regional distribution centers.
  • Self-service access to account-specific documentation and pricing.
Get Started

Empower Your Dealer Network

Schedule a technical discovery session to see how a secure AI assistant can reduce your support burden and increase dealer satisfaction.

Schedule an AI Audit