Privacy Policy

Last updated: 11/30/2023

At Metrotechs ("we," "us," or "our"), we prioritize your privacy and are dedicated to safeguarding your personal information while you utilize our AI-powered digital marketing tools and services ("Services"). This Privacy Policy ("Policy") details our practices regarding the collection, use, protection, and disclosure of your personal information.

By engaging with our Services, you are granting your approval for the gathering, utilization, and sharing of your personal information as detailed within this Policy.

Collection of Personal Data

We actively collect personal information from you when you sign up for an account or access our Services. This information may include:

• Identifying details such as your name, email address, and telephone number.
• Login credentials, encompassing your username and password.
• Financial details for premium subscriptions, like credit card numbers and billing addresses.
• Interaction metrics related to how you use our platform, including content creation and marketing tools.
• Additional information shared with our customer support or through surveys and research participation.

Automated information gathering also occurs regarding your device and usage of our Services, which may incorporate:

• Device specifics, such as IP address, browser type, operating system, and unique device identifiers.
• Usage statistics, including pages visited, duration of use on our platform, and other actions taken while utilizing our Services.

Usage of Personal Information

Your personal information is utilized for the following intents:

• Delivery, maintenance, and enhancement of the Services.
• Communication purposes, which encompass replying to your inquiries and fulfilling requests.
• Transaction processing for paid plans.
• Reinforcing the safeguarding of our platform and users.
• Evaluating and adapting to user behavior and preferences to refine our Services and the overall user experience.
• Dissemination of marketing material, deals, and promotional offers, provided you've agreed to this type of communication.

Sharing Your Personal Information

Your personal data is not disclosed to third parties, with the exception of the following scenarios:

• Payment processing, where financial details are shared with payment processors and banks.
• To adhere to legal requirements, enforce our Terms of Service, or protect the rights and safety of Metrotechs, our users, or the public.
• In business transitions such as mergers, acquisitions, or asset sales, where your information might be transferred to the new entity.
• With your explicit consent or at your instruction.

Data Security

We are earnest in our commitment to secure your personal data and have implemented rigorous measures to prevent unauthorized access, disclosure, modification, or destruction of your information. These precautions encompass:

• Encrypting data in transit utilizing SSL.
• Restricting information access to authorized staff.
• Regularly updating and evaluating our security protocols in line with industry benchmarks.

Please note that no data transmission or storage system is infallible, and absolute security cannot be guaranteed.

Third-Party Websites and Services

Our Services may include links to or integration with third-party resources. Our Policy pertains solely to Metrotechs' platform, and we are not accountable for the privacy practices of external parties. Always consult the privacy policies of any third-party resources you engage with.

Children’s Privacy

Our Services are not crafted for individuals under 18 years of age. We do not intentionally accrue personal data from children below 18. Upon discovering that such information has been collected, it will be expunged from our database with immediate effect.

Policy Modifications

This Policy may be amended periodically to mirror changes in our privacy procedures. Should there be substantial amendments, you will be notified through our platform's announcement or via an email to your registered account. Continual use of our Services after such changes will denote your consent to the updated Policy.

Your Rights and Data Management

To align with Facebook and Google Privacy Policy guidelines and respect your rights, we provide you with the ability to manage your personal data, including its removal. Should you wish to access, rectify, or erase your personal data, or if you have any specific concerns about your information:

• Please contact us at privacy@metrotechs.net.
• Include a clear directive regarding the data you wish to access, update, or delete.
• We will promptly review your request in compliance with applicable laws and our obligations under privacy regulations.

We remain dedicated to resolving any questions or issues swiftly and efficiently.

Contact Us

For inquiries or suggestions related to our Privacy Policy or your personal data, reach out to us at service@metrotechs.net. Your privacy concerns are of utmost importance to us, and we are here to address them effectively.