Privacy Policy

Last updated: 04/10/2023

Metrotechs ("we," "us," or "our") values your privacy, and we are committed to maintaining the confidentiality and security of your personal information when using our platform and services ("Services"). This Privacy Policy ("Policy") outlines how we collect, use, store, and disclose your personal information and the steps we take to protect it.

By using the Services, you consent to the collection, usage, and disclosure of your personal information as described in this Policy.

1. Information We Collect

We collect personal information directly from you when you register for an account or use the Services. The types of information we collect may include:

- Contact information such as your name, email address, and phone number.
- Account information, including your username and password.
- Billing information if you subscribe to our premium plan, such as your credit card details and billing address.
- Usage information, including your interactions with our platform, content creation, and marketing services.
- Other information you provide to us when you communicate with our support team or participate in surveys and research.

We may also automatically collect information about your device and how you access and use the Services, including:

- Device information, such as your IP address, browser type, operating system, and device identifiers.
- Usage data, including pages visited, time spent on the platform, and other activities performed while using the Services.

2. Use of Your Information

We use your personal information for the following purposes:

- To provide, maintain, and improve the Services.
- To communicate with you, including responding to your inquiries and requests.
- To process your payments for the premium plan.
- To enhance the security and protection of our platform and users.
- To analyze and understand the usage patterns and preferences of our users, helping us improve the Services and user experience.
- To send you marketing communications, offers, and promotions, if you have opted-in to receive such communications.

3. Disclosure of Your Information

We will not share your personal information with third parties except in the following limited circumstances:

- To process payments, we may share your billing information with payment processors and financial institutions.
- To comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of Metrotechs, our users, or others.
- In the event of a merger, acquisition, or sale of our business, we may transfer your personal information to the new owner.
- With your consent, or at your direction.

4. Security Measures

We take the security of your personal information seriously and implement several precautionary measures to ensure that your data is protected from unauthorized access, disclosure, alteration, or destruction. These measures include:

- Encrypting your data during transmission using SSL technology.
- Instituting access controls to limit access to your personal information to authorized personnel only.
- Continuously monitoring and updating our security practices to stay current with industry standards.

However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

5. Third-Party Websites and Services

Our Services may contain links to third-party websites or integrate with third-party services. This Policy only applies to Metrotechs' platform, and we are not responsible for the privacy policies or practices of third parties. We recommend reviewing the privacy policies of any third-party websites or services you visit or use.

6. Children's Privacy

Metrotechs' Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our systems.

7. Updates to the Privacy Policy

We may periodically update this Policy to reflect changes in our privacy practices. We will notify you of any material changes to the Policy by posting a notice on our platform or by sending an email to the email address associated with your account. Your continued use of the Services after any updates to the Policy constitutes your acceptance of the revised Policy.

8. Contact Information

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at service@metrotechs.net. We are committed to addressing your concerns in a timely and efficient manner.