FAQ’s

What does “vendor-neutral commerce leadership” mean?

It means Metrotechs operates as the strategic layer above vendors. We align platforms, data, and workflows to revenue targets while vendors execute under our governance. Leadership, not labour.

Mid-market manufacturers with dealer/B2B channels, complex pricing, and multi-system environments across ERP, CRM, WMS, and PIM.

Shorter quote→order time, higher dealer self-service, improved order accuracy and fill rate, stronger margin by channel, and stable uptime.

Commerce Health Check ($25k, 2–3 weeks), Platform & Data Architecture Strategy ($50k–$75k, 4–6 weeks), and Performance Governance (3–7% of project investment).

We are the governance layer that ensures vendors deliver measurable ROI. We lead strategy, selection, architecture, PMO, and KPI accountability. We are not a build shop.

A 90-day plan with a KPI tree, stage gates, and vendor scorecards that tie every sprint to outcome deltas, not task lists.

Weighted scorecards, RFP/RFQ facilitation, TCO modeling, reference checks, and due diligence, documented for transparent decisions.

Yes. “Own your workflows. Run on your cloud. Keep your data.” We help avoid lock-in and maintain data sovereignty.

13+ years experience, 100+ platforms governed, 350+ integrations, $50M+ revenue influenced, and 99.9% uptime targets under governance.

Start with a Health Check to baseline and build the KPI tree and risk register. Move into selection and architecture, then ongoing PMO governance with change control and live dashboards.