b2b commerce governance for mid-market manufacturers

Reduce Friction. Increase Margins.

We reduce friction and increase margins by aligning your people, platforms, and processes around the buyer journey.

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Quote faster. Price with confidence.

We guide your sales channel, from internal teams to global dealers.

Higher fill rates. Fewer stockouts.

We choose the systems that run inventory, orders, and customer data.

Own your stack, data, and results.

We stay vendor-neutral. Simple rules. Clear data. No lock-in.

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Completed Projects
b2b commerce leadership

Strategy and Execution

Most manufacturers live with a maze of partial systems, custom spreadsheets, and workarounds. That kills margins. Metrotechs steps in as your independent technology partner. We assess the current state, set the target architecture, and govern execution so your commerce stack actually delivers results for you and your sales network.

Executive Strategy & Governance

Install an operating model that keeps scope, spend, and outcomes on track. Clear decision rights, stage gates, and weekly KPI reviews turn roadmaps into shipped work and measurable ROI.

Manufacturing & Distribution Expertise

Dealer portals, CPQ, and complex ERPs without lock-in. Reduce quote-to-cash friction, improve order accuracy, and raise fill rate across channels.

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What is it?

What "Commerce Governance" means.

Commerce Governance is how a manufacturer makes good technology decisions and keeps programs on track. It is the operating system for your digital commerce. It covers who decides, how decisions are made, what gets measured, and how teams stay accountable from strategy to shipped improvements.

  • Sets decision rights and standards across ecommerce, dealer portals, CPQ, PIM, ERP, and data.
  • Prioritizes a clear, value-based roadmap tied to business KPIs.
  • Enforces data contracts and integration rules so pricing, inventory, tax, and credit stay consistent.
  • Tracks delivery with real status, risks, and dependencies, not theater.
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    Questions & answers

    Frequently Asked Questions

    Are you a consulting firm or an implementation agency?

    We are the strategic layer that governs both. Unlike consultants who hand off a strategy and leave, we are accountable for delivery outcomes. Unlike agencies that execute without a strategy, we provide the governance and vendor orchestration to ensure your projects deliver a measurable return on investment.

    No. We are vendor-neutral and orchestrate the work of your existing agencies and platform vendors. Our role is to provide the governance and Program Management Office (PMO) oversight that holds all parties accountable to your business KPIs, ensuring they work together to deliver on time and on budget.

    Revenue Assurance is our framework for preventing the costly failures that derail technology projects. Governance is the practical application: we establish stage gates, vendor accountability, and KPI-driven oversight to protect your investment. Think of it as insurance for your project's ROI; your KPIs are the policy, and our governance is the premium you pay to protect them.

    We typically start with our Commerce Health Check, a 3-4 week, fixed-price engagement. In this initial phase, we assess your systems and deliver an executive readiness scorecard, a risk map, and a strategic roadmap with opportunities identified. We guarantee to identify over $100,000 in opportunities, or you get your money back.